PENGUKURAN KINERJA SUMBER DAYA MANUSIA MENGGUNAKAN METODE HUMAN RESOURCE SCORECARD

نویسندگان

چکیده

In recent research, employee performance evaluations have not been carried out comprehensively. However, problems related to are the increasing number of complaints and achievement project targets on time. This study aims determine level provide suggestions for improving key indicator (KPI) below target. The sampling method is non-probability with purposive sampling. used Human Resource Scorecard (HRS) supported by Analytical Hierarchy Process (AHP) Traffic Light System (TLS). results showed that measurement score PT. Modern Pulsa Investama in 2021 2,23 (less) a TLS 2,90; 2022, it 2,99 (medium), 5,86, indicating satisfactory performance. Based 15 KPIs 2021, 4 were obtained green group, 5 yellow 6 red group. Of 3 go scale focus improvement. company develops bill payment applications online product purchases.

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ژورنال

عنوان ژورنال: Jurnal Fokus Manajemen Bisnis

سال: 2023

ISSN: ['2088-4079', '2716-0521']

DOI: https://doi.org/10.12928/fokus.v13i1.7736